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Common Error Guide

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Common Error Guide Empty Common Error Guide

Post  Jordan Wed 20 May 2020, 14:42

Installation Errors

MSVCP71.dll + MSVCR71.dll missing error?
Download this file: Click Here To Download
Step 2: Extract both files inside it into your MapleStory v83 Folder.

Error: MSVCR100.dll is missing
Download Microsoft Visual C++ 2010 redistributable and install. Restart your computer afterwards.

Error: MSVCP100.dll is missing
Download Net Framekwork 4.0 and install. Restart your computer afterwards.

Error: Microsoft Visual C++ Runtime Error
Download C++ Redist and install. Restart your computer afterwards.

Error 1152: Error Extracting
This can be caused by insufficient disk space, corrupted downloaded or your anti-virus blocking the installer.

Error: Microsoft .NET Framework Error
Download Netframekwork 4.5.= and install. Restart your computer afterwards.

Error: Windows cannot access the specified device, path, or file. You may not have the appropriate permission to access the item
The downloaded file is either corrupt or deleted, re-download the client and the server files. In most cases your anti-virus or firewall is blocking the client. Add LunarMS.exe/Windows10LunarMS.exe as an exception or disable your anti-virus and firewall.

Error: The feature you are trying to use is on a network resource that is unavailable
Your anti-virus or firewall is blocking the installation/client. Disable or add LunarMS.exe/Windows10LunarMS.exe as an exception.

Client Errors

Error code -2147024809 (The parameter is incorrect)

1. Right click LunarMS.exe/Windows10LunarMS.exe and choose Properties.
2. Click on the Compatibility tab.
3. Tick the Compatibility mode and choose Windows 98/XP (Pack 2)/XP (Pack 3) or Windows 7.
4. Make sure to tick the 'Run this program as an administrator' box.
5. Under the General tab, in Attributes, tick Read-only and apply.
6. Close anything that may slow down the process of it starting up. (Skype, web browsers, documents, folders, and files.)

After that, it should work within 3 tries. If not, switch between the different Compatibility modes mentioned above and restart your pc.

'MapleStory has stopped working'
Try to run it with compatibility mode, and try running it as admin.

Error Code -2147287038
This error is caused by a missing WZ file in your MapleStory v83 folder.
This error also happens if you have custom files from other servers in your v83 folder. So try redownloading our files and replace them in a clean v83 Folder
Alternatively, reinstall maple. Go to control panel > programs & features > MapleStory > uninstall. Then reinstall using the downloads.

Server Check/Firewall
1. The server is undergoing maintenance/down
2. If server is up and you have this error, try disabling any antivirus/firewall you have against the LunarMS.exe/Windows10LunarMS.exe client
3. You have been banned
4. Your internet is not connected.

Error code: -2005532292 (unknown error 0x8876017C)
1) Disable your firewall/antivirus
2) Restart LunarMS.exe/Windows10LunarMS.exe
3) If step 1 fails, uninstall your antivirus program.
4) Restart your computer, then launch LunarMS.exe/Windows10LunarMS.exe

Error code: -2147024883 (The data is invalid.)
Uninstall and reinstall Maplestory.

Error code: 38
(Reached the end of the file.) action wz doesnt support, this means that something has occurred in-game that isn't registered in your action.wz therefore causing you to crash.
Please report if you see this error.

Error code: -2147467259
You need to disable your antivirus software and firewall and run it as administration.

Error Code: 11001: No such host is known
This error mostly occurs on Windows 8. By default your compatibility is ticked, untick run in compatibility mode and change your client's resolution if needed.

Error Code: 11004: The requested name is valid, but no data of the requested type was found
1)In the start menu search bar, type "cmd" "cmd.exe" should be one of the first things on the list to appear.
2)Right Click "cmd.exe" and select "Run as administrator" The command prompt window should now appear with administrator
   privledges
3)Type "ipconfig /flushdns" and press "Enter" on your keyboard
4)Then type "netsh winsock reset" and press "Enter" on your keyboard
5)Reboot your PC.

Error: The program can't start because wzms.dlll is missing from your computer.
This error is quite common because people move the LunarMS.exe/Windows10LunarMS.exe client somewhere else rather than creating a shortcut. Make sure the client is in the same directory as your other setup files. Create a shortcut if you'd prefer to open it without having to open the folder each time.

Error code: - 2005530585 (Unknown error 0x88760827)
Fix 1: If you have a TV connected to your PC, change the monitors HZ refresh rate to 30.
Fix 2: If you have both a TV and a monitor unplug the TV, launch maple, than re-plugin the TV.
Fix 3: Right click the launcher > properties > compatibility mode > change to windows 98/windows ME. Also,
tick "Run in 640 x 480 resolution".
Fix 4: Make sure DirectX is updated to the latest version and your graphics drivers are updated and correct.
Fix 5: Fix and clean your registry; a good program to do this with is CCleaner.

Error: 38
This error usually occurs when you encounter something broken ingame. Report what you did prior to getting this error in the bug section!

Black Screen upon changing maps / channel

1. Make sure your screen flickers at 60 hertz.
To correct flicker: Open Screen Resolution by clicking the Start button , clicking Control Panel, and then, under Appearance and Personalization, clicking Adjust screen resolution. Click Advanced settings. Click the Monitor tab, and then, under Screen refresh rate, click the screen refresh rate you want.

2. Change your resolution settings.
Open Screen Resolution by clicking the Start button. Click/Key in Control Panel, and then, under Appearance and Personalization, click Adjust screen resolution. Click the drop-down list next to Resolution, move the slider to the resolution you want, generally lower fixes the problem and then click Apply.

3. Troubleshoot Compatibility Mode.
Depending on your system, the compatibility with the program will vary.
Right-click the program icon and select Properties. Then click the Compatibility tab then check the box Run this program in compatibility for and select the Troubleshoot Compatibility. It will ask you to test the program, and save its settings. Now it will always run the program in Compatibility Mode for the version of Windows you selected.

Log-in Errors


Error: This is an ID that is already logged in, or the server is under inspection
Your account is stuck, wait a few minutes. If it still shows that message, please proceed to the website and unstuck your account. If the issues still remain, kindly contact any staff members via discord to help you.

Error: Cannot connect to game server
Disable any VPN and reset your connection to default. Restart your computer and run as admin. If problem persists, post in Technical Issues section.


All of the information above was accumulated via various sources, if you believe that any of the above is false or inaccurate, please let me know.

Jordan
Noobie

IGN : dada
Posts : 2
Join date : 2020-04-30
Lunar Points : 10

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